Tuesday, July 31, 2018

Difficult to Ship to Nigeria


Many sellers told me it's very difficult to ship to Nigeria. Specially during this China-US Trade Fight.
But I found this seller called Susansay Cosmetic, they helped me out and assisted to start my importing business. Just want to share my experience with new starters.

Actually, at the first time, we also affected by the China-US Trade Fight. Cause my sample was returned back for the 1st time delivery. But their sales helped me to contact with forwarder ( who can handle the shipping issue for us and they are really professional). When they Informed me about the returning, at the same time they gave me the solution of changing forwarders. They arranged to resend my sample via another forwarder and FREE OF CHARGE . This really shocked me. I almost gave up when they told me abt the return . Cause my friends they also faced same problem recently and just gave up or hold up by so called Customs issues.

This was my first time to import from overseas specially from China. After the first time , I ordered samples from Susansay again . And I got the samples after 6 working days. This helped me saved a very important customer. Now, they've fixed the forwarder to support us . And they guide us how to apply the importing licenses or find right shipping agents, then we no need to prepare those complicated documents. I like this kind of partner. The solve problems.